A written message sent from one mobile phone to another.

An informal name for the New York Stock Exchange on Wall Street.

Theory originally developed by Dr Eliyahu Goldratt, which states that every organisation must have at least one constraint that should be overcome by recognising and dealing with the cause of the ‘bottleneck’, thus enabling the company to achieve its goals.

Developed by Douglas McGregor. The opposite to Theory X, a method of managing people in the workplace based on the idea that most workers enjoy their job, are self-motivated and want responsibility, and the managers role is to help the workers realise their full potential by giving them more responsibility, including them in decision making, […]

A Japanese management style based on the theory, developed by William Ouchi, that workers like to build relationships with other workers and management, to feel secure in their jobs, develop skills through training, and have their family life and traditions valued.

A group or organisation which researches and advises on issues relating to technology, economy, politics and social strategy.

A situation which occurs when a supplier will only sell a product or service to a customer on condition that it is purchased from a third party nominated by the supplier.

A person or organisation not principally involved with the other two parties but who has an interest in an agreement or contract. In an insurance policy, the third party is the person whose car, etc is damaged by you in an accident.

Part of a country’s economy which is non-profitmaking, such as voluntary work, charities, etc.

Refers to poor, underdeveloped nations in South Africa, Asia and South America.