Also known as Telesales. The selling of goods or services by contacting potential customers by telephone.

An arrangement in which the employee works at home and contacts their office or workplace by telephone or computer.

An individual or business who pays a fee for the use of land, property, etc., to the owner. An occupant.

A tenant who continues to rent land, property, etc., past the expiration of the lease. Also a tenant who rents property without a written lease, therefore they can be forced to leave without notice from the owner.

An offer, usually above the market price, made to the shareholders of a company by another company or individual as part of a takeover bid.

A form of life insurance which pays out a lump sum if the policyholder dies within a fixed period of time.

Term used to describe broadcasting systems, such as television, which operate on land, rather than from a satellite.

Third sector of a country’s economy which covers the provision of services, such as transport, schools, financial services, etc., rather than manufacturing or production.

Term used to describe a court case which establishes legal rights and serves as a precedent for future similar cases.

In marketing, a product or service which is tested in a particular area of the country before it is launched nationally.