A bribe or illegal payment made to someone in exchange for a successful referral for a job or transaction.

Short for Killer Application. Derives from the computer industry. A new product or service which is the first in its category and therefore dominates that particular market, creating huge returns on the initial investment.

An unauthorised copy of a product, usually designer clothing.

In a computer system, a database with a store of information, facts and rules which can be used for problem-solving.

Also known as an Intellectual Worker. A person who is employed by a company to use their brain and intellect to work with information, rather than performing manual tasks.

Common management term meaning positive recognition.

Work, especially manual/physical work, for wages.

A job requiring a lot of work, and often a lot of workers, in comparison to the costs of materials, equipment, etc.

Also known as Employment Law. Legislation which defines the legal rights and obligations of employees in the workplace.

Freight or cargo carried by a large vehicle. The act of loading cargo onto a ship.